Enhancing Security and Respecting Privacy: CCTV Use on Strata Properties in British Columbia

In today’s world, surveillance cameras have become a common sight across various communities, offering an added layer of security and peace of mind. For strata properties in British Columbia, the decision to install CCTV cameras involves a careful balance of safeguarding residents and respecting their privacy rights. While the Strata Property Act does not explicitly regulate video surveillance, understanding relevant legislation like the Personal Information Protection Act (PIPA) and ethical considerations is crucial for strata corporations contemplating CCTV deployment.

Why Consider CCTV Cameras on Strata Properties?
Installing CCTV cameras can significantly bolster security efforts for strata communities. They serve as a deterrent to crime, aid in identifying individuals involved in unlawful activities, and assist in incident investigations—such as resolving disputes or clarifying liability in insurance claims. Specifically, CCTV is valuable in situations like:

• Recent break-ins or increased crime in the neighborhood
• Incidents of threatening behavior or disputes
• Inadequate security measures or bylaws
• Unauthorized access to amenities or facilities

Moreover, CCTV systems are especially beneficial around sensitive areas like swimming pools, helping enforce rules, prevent accidents, and determine fault when incidents occur—like theft or unauthorized access.

Legal and Privacy Considerations
Before installing CCTV cameras, strata corporations must navigate a complex legal landscape that prioritizes residents’ privacy rights. A great resource for strata corporations and owners to read is an article with the Stratapress outlining the privacy guidelines in British Columbia. The Personal Information Protection Act (PIPA) in British Columbia plays a central role here, governing how private organizations—including strata companies—collect, use, and disclose personal information captured by surveillance systems.
Key principles outlined in PIPA include:

• Consent: Clearly notify residents and visitors about the presence of CCTV cameras through signage. While explicit consent isn't always required, individuals should be aware of surveillance measures.
• Purpose Limitation: Collect footage only for legitimate reasons like security, safety, or dispute resolution.
• Minimization: Limit cameras to areas where security concerns exist; avoid excessive or intrusive surveillance.
• Retention and Security: Store footage securely and retain it only as long as necessary, deleting it appropriately thereafter.
• Transparency: Maintain policies detailing how surveillance is conducted and appoint a privacy officer to oversee compliance.

Best Practices for CCTV Deployment in Strata Communities
To ensure ethical and legal use of CCTV, strata corporations should follow these guidelines:

1. Involve Residents: Engage community members in the planning process to foster transparency and trust.
2. Create Clear Bylaws: Establish regulations detailing where cameras are placed, how footage will be used, and retention periods.
3. Limit Coverage: Focus cameras on public, common areas—like entrances, parking lots, and pool decks—and avoid private spaces, such as balconies or windows of individual units.
4. Secure Data: Implement robust cybersecurity measures to protect footage against unauthorized access.
5. Regular Reviews: Periodically assess the necessity and effectiveness of surveillance measures, adjusting as needed.

The Path Forward
Implementing CCTV in a strata community is a powerful tool for enhancing safety but must be balanced with respecting residents’ privacy rights. By adhering to legislation such as PIPA, involving residents in decision-making, and maintaining transparency, strata corporations can create a secure environment that also upholds community trust and privacy.
Ultimately, the goal is to foster a safe, well-administered living environment where residents feel protected without feeling surveilled. Thoughtful planning, clear policies, and ongoing oversight are key to achieving this balance in British Columbia’s strata communities.

Stay vigilant and proactive—partner with Watchdog Loss Prevention to enhance your strata community’s security responsibly. Contact us today to learn how our tailored loss prevention solutions can help you implement CCTV measures that prioritize safety, privacy, and compliance. Together, we can protect your community with integrity and peace of mind.

Ryan Bell 
Vice President of Technology